Understanding Different Generations in the Workplace
Understand what Xers, Millennials, Boomers, and Traditionalists "bring to the table" (strengths and limitations); Look at their own value systems and discuss how they impact the work environment; Learn what each generation is looking for in the workplace; Gain strategies to work effectively and positively with each generation.
Effective Communication
Choose an appropriate/effective method of communication; Learn and understand your communication style and how it may affect others; Respond and adapt to other people's style of communication.